Refund policy
We take great care in packing and shipping our products. However, if your order arrives in a damaged condition, we offer a return or replacement under the following conditions:
- Eligibility: Returns are accepted only for goods received in a damaged condition.
- Timeframe: Any return request must be raised within 3 days of delivery.
- Process: To initiate a return, please email us at [your email] with your order number, clear photographs of the damaged item(s), and the outer packaging.
Returns requested after the 3-day window or for reasons other than damage at the time of delivery will not be accepted.